Hotels in Dorado del Mar, San Juan

"The cleanliness of the room could’ve been better otherwise the staff were super nice. "

"I enjoyed myself"

"Everything was great"

"The suite has a connecting door that goes to a common area where you can hear everything happening in the room next door. Expect resort fees when you get there on top of your room fees."

"Accueil chaleureux et au devant des clients. Petite chambre correct sans plus. L'édifice aurait besoin de plus d'Amour. Le patio est un peu à l'abandon; porte d'Accès difficile; les spas inutilisables;"

"Everything was great ! Would stay again "

"Great location, great views. Had a lot of amenities to do on the hotel property (Pool tables/bowling etc.) Restaurants on location and enjoyed breakfast in the morning and happy hour in evenings. The staff helped decorate the room before we got there for our 25th Anniversary! Was an incredible trip and we enjoyed staying here at Embassy Suites, we will be back again and recommend to others!!"

"the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms"

"Room was clean but it was noisy. The pool steps had slime on them. I reported the slime to a staff member. Nothing was handled and a fellow hotel guest slipped on the steps and had to be taken to ER. The umbrella's by the pool need to be secured in heavy containers or secured on the inside to prevent the wind picking them up and hitting your guests. The bar tender had a bad attitude. Not friendly to be a poolside bartender. Also, no one informed us that we could get lunch poolside. We had to heavily search it out. This should have been more highlighted especially since we arrived post ship departure and too early to check in. I do appreciate that the desk staff were friendly, welcoming and did tell us we could utilize the facilities and store our luggage until room available at 3:00 pm. Bed was comfortable however it was a queen bed on a king frame and so my husband kept hitting the frame with his shins. Need Queen bedframes for Queen beds or King beds for the King frame. Someone is going to injure themselves. The decor was lovely. The food was good. The pool and sitting was lovely and inviting. However, as said previously it needed some maintanance. Overall, this was a much better option for us compared to another hotel was had stayed at for similar cost. "